Applying Six Sigma Methodology in Strategic Planning of Industrial Organizations [Aplicação da metodologia seis sigma no planejamento estratégico das empresas industriaes]

Abstract

Shows the reasons that many organizations are incorporating Six Sigma Initiative in their management systems. Details the financial opportunities and the possibilities of quality improvement to be achieved with Six Sigma Methodology implementation. Approaches the application of Quality Function Deployment (QFD) quality tool in Strategic Objectives organizations' deployment. Focus on basic conditions to choose Six Sigma projects. Details follow up ways to reach the Six Sigma projects and strategic actions objectives originated by deployment. Recommends some managerial/executive indicators. Suggests the association of managerial/executive indicators with some business management indicators.